Terms & Conditions
1. Generality of These Terms and Conditions
1.1. Applicability: Only the present general terms and conditions apply to our commercial partners. The buyer shall be considered to accept them, merely by the fact of his order. Eventual deviations, even if stated on the buyer’s order form, shall only apply subject to a written agreement on our behalf. Even then the present terms and conditions shall apply to all issues from which has not explicitly been deviated.
1.2. Jurisdiction of Courts: Belgian Right applies to all contracts concluded by Trome vof. Any dispute falls within the jurisdiction of the Court of Leuven.
2. Prices, Quotes and Orders
2.1. Prices: All our prices are net and exclusive of VAT. All taxes, rights and costs shall be borne by the buyer.
2.2. Quotes: Prices, also when communicated orally, shall only become binding after written confirmation on our behalf. The quotes are valid for 30
days from the date of the quotation. All quotes are based on the current price list at that moment.
2.3. Order: An order signed and agreed by the buyer is binding. Trome vof shall only accept the order after written confirmation on its behalf. In the
event of cancellation of an order the buyer is bound to pay a fixed compensation amounting to 25% of the value mentioned in the order.
3.1. Risk: Goods will always be sent at the buyer’s risk, even when they are delivered carriage paid by our company.
3.2. Delivery Deadlines: Delivery deadlines are provided for information purposes only and are not binding upon the buyer. Delays do not implicate the
right neither to compensations nor to fines etc., neither directly nor indirectly, neither to termination of the agreement.
3.3. Forwarding Costs: Forwarding costs shall always be borne by the customer.
4. Return of Goods: Once sold, goods can neither be returned nor will they be exchanged.
5. Complaints and Warranty
5.1. Complaints: All complaints related to the delivery or to the invoice, under penalty of being declared null and void, should be reported to us in writing within 8 days after the delivery date, resp. the date the invoice was issued. Goods that are the subject of a complaint should remain at our disposal for control; they will be assumed to be accepted by the customer, when they are not in their original condition anymore.
5.2. Warranty: It has been stipulated that the product warranty is valid for 2 years for the drum filters and from the invoice date, except for wearing parts and consumables. The warranty expires in case of improper use, in case of use of spare parts other than the ones delivered by Trome or in case of structural adaptations carried out by the customer. In any event our liability shall remain limited to the value of the goods. Under no circumstances shall Trome vof be held responsible for direct, indirect or additional damage.
6.1. Payment terms: When ordering the total amount will be asked. The order will only be accepted by Trome after receipt of this payment.
6.2. Interests: In the event of non-payment of the invoice within the stipulated period, then, by right and without prior notice, interests will be due,
equal to the legal interest rate of 11%, to be calculated as from the maturity date of the invoice until the date of receipt of the payment.
6.3. Credit Limit: In the event payment has not been received by us before the provided due date, then without prior written notification, the amounts will automatically be increased by a fixed rate of 2%. Under no circumstances this fixed increase does prevent that higher provided interests would be charged.
6.4. Compensation: In the event of non-payment on the maturity day, the amount of the invoice will be increased by 15%, by right and without prior
notice, by way of a contractual damage clause as a fixed compensation due to extrajudicial costs, without prejudice to the judicial costs and on top of the delay interests.
7. Attribution of Payments: Article 1254 of the Civil Code applies.
8. Retention of Title: The goods remain the property of the seller until receipt of the entire payment. In case of non-payment the seller is entitled to
have the goods returned.
9. Compensation: The compensation of existing debts and account receivables between buyer and seller shall only be settled legally.